This policy describes how we collect, use, share and protect your data when you visit our website and use our services. Our commitment to transparency and security ensures that your personal information is handled responsibly and in accordance with applicable privacy laws and regulations. By using our website and services, you agree to the terms set forth in this Privacy Policy. We encourage you to read this policy carefully to understand our actions regarding your personal data.
Information we collect
The information we collect includes personal information that you provide to us directly, such as when you create an account, make a deposit, or contact our support team. This personal information may include your name, email address, telephone number, date of birth and payment details. We also collect information automatically when you navigate our site, such as your IP address, browser type, operating system and browsing behavior. We also collect data using cookies and similar tracking technologies to improve your user experience and personalize our services. In some cases, we may collect information from third-party sources, such as social media platforms or payment providers, to verify your identity and prevent fraud.
How we use your information
Your personal information allows us to process transactions, manage your account, provide personalized content and promotions. We use your contact information to contact you about your account, respond to your inquiries, and send you important updates about our services. We also analyze your browsing behavior and interaction with our site to understand your preferences and improve our offerings. This includes customizing your user experience, recommending games, and targeted marketing and advertising. We also use your information to ensure the security and integrity of our platform, preventing fraud and unauthorized access. Compliance with legal obligations is another important aspect of our use of your data, as we must adhere to regulatory requirements and cooperate with law enforcement when necessary.
Data Sharing and Disclosure
Vivatbet respects your privacy and only shares your personal information in certain circumstances. We may share your data with third-party service providers who help us maintain our site, process payments, and provide customer support. These partners are contractually obligated to protect your information and use it only for the purposes we specify. In some cases, we may disclose your information to fulfill legal obligations, such as in response to lawful requests by public authorities, including law enforcement or regulatory agencies. We may also share your information to protect our rights, property and safety, as well as our users and others. This includes investigating and preventing fraud, security breaches and other potentially harmful activities. If Vivatbet undergoes a business change, such as a merger, acquisition or asset sale, your personal information may be transferred as part of that transaction.
Data security measures
We employ a variety of technical, administrative and physical security measures to protect your data from unauthorized access, disclosure, alteration or destruction. Our security protocols include the use of state-of-the-art 128-bit SSL encryption when transmitting data between your device and our servers, which ensures the privacy and security of your information during online transactions. We also use secure data storage methods, utilizing encrypted hard drives and strict access controls to protect your data. Our systems are regularly monitored and tested for vulnerabilities, and we continually update our security practices to address emerging threats. In addition to technical measures, we ensure that our employees and third-party service providers adhere to strict privacy and security standards. Employees are regularly trained in data protection best practices and only access personal information when necessary. Despite our best efforts, no security system is completely foolproof. Therefore, we encourage you to take extra precautions, such as using strong passwords and keeping your account information confidential, to further protect your data.
Your rights and choices
Depending on your location and applicable privacy laws, you may have certain rights with respect to your data. These rights may include the ability to access, correct or delete your personal information. You may request a copy of the data we hold about you and ensure that it is accurate and up to date. If any of your data is incorrect or incomplete, you may request that it be updated or corrected. You may also have the right to request the deletion of your personal data, subject to certain conditions and legal obligations. In addition, you may object to or restrict the processing of your data in certain circumstances. Vivatbet also provides you with the ability to manage your communication preferences. You may opt out of receiving marketing emails and promotions by following the unsubscribe instructions in our communications. However, please note that you may continue to receive important transactional or account-related communications.
Cookies and Tracking Technologies
Cookies are small text files stored on your device that allow us to recognize your preferences, store your authorization and personalize your interaction with our website. We use different types of cookies, including session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them or until they expire. Our cookies help us understand how you use our site, which allows us to optimize its functionality and performance. We also use tracking technologies, such as web beacons and pixel tags, to collect information about your browsing behavior and interactions with our emails. This data helps us analyze the effectiveness of our marketing campaigns and improve our communication strategies. You have the ability to manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.
Third Party Services
These third parties may include payment processors, marketing partners, analytics providers and customer support services. We carefully select our partners and ensure that they adhere to strict privacy and security standards. When you interact with these third-party services, your personal information may be shared with them to the extent necessary to perform their functions. For example, our payment processors require access to your financial information in order to process transactions securely. Similarly, our marketing partners may use your data to deliver personalized advertising and promotions. We also use third-party analytics services to obtain information about how you use our site and to identify areas for improvement. These analytics service providers may use cookies and tracking technologies to collect data about your behavior on the site.
Data Retention Policy
The length of time we retain your data depends on the nature of the information and the context in which it was collected. For example, we retain your account information for as long as your account is active and for a reasonable period of time thereafter to fulfill legal obligations, resolve disputes, and enforce our agreements. Transaction data is retained to provide a complete history of your interactions with our platform and to ensure financial compliance. We also retain data related to marketing and analytics for a reasonable period of time to analyze trends and improve our services. When your personal information is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
Changes to this Privacy Policy
If we make changes to this policy, we will notify you by posting a notice on our website or sending you an email notice. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy and handle your personal information. Your continued use of our website and services after changes to this Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may stop using our services and request deletion of your account and personal information. Our commitment to transparency means that we will always provide clear and concise information about how we collect, use and share your data.